Terms and conditions of use

1. Scope

These general conditions of sale apply to all sales concluded through the website www.dph-patrick-hudelot .com

2. Commands

You can place your orders: by mail to: Domaine Patrick Hudelot - 22 rue de Vergy, 21700 Villars-Fontaine or on the Internet: www.dph-patrick-hudelot.com

3. Availability of articles

We have large stocks which allow us to process your order in 7 days maximum. If we are unable to fulfill an order within 7 days, you will be notified by post, email or telephone.

4. Price

Prices indicated in euros are deemed net, excluding shipping costs. They are subject to change at any time without notice. The price is payable in full and in a single payment when ordering. All orders are invoiced in euros and payable in euros. For any delivery outside mainland France, any customs fees or local taxes remain the responsibility of the recipient.

5. Shipping costs

Shipping costs include a contribution to preparation, packaging and postage costs. They are fixed and are calculated according to the country of destination of the order and the quantity of bottles.

6. Payment

You have several payment methods offering maximum security guarantees. You can pay: By bank card (Carte Bleue, Visa card, Eurocard/Mastercard), by indicating either directly in the area provided for this purpose (secure entry using SystemPay), the number of your card without spaces between the numbers, as well as as its expiry date and the last three numbers of the cryptogram (code found on the back of your card, in the space reserved for your signature). You can also pay by bank transfer when validating your basket, the order will be sent upon receipt of the transfer.

7. Delivery

We deliver to your home in France. The average delivery time is 2-3 days for mainland France, but it does not constitute a strict deadline and Domaine Patrick Hudelot cannot be held liable in the event of late delivery. Please note: if you choose to pay by bank transfer, the order will only be processed upon receipt and deadlines will be extended accordingly.

8. Right of withdrawal and product conformity

Right of withdrawal In accordance with the law of March 17, 2014 relating to consumption and the directive of October 25, 2011 relating to consumer rights, you benefit from a right of withdrawal which can be exercised within 14 (fourteen) days following the date of receipt of the product, the exercise of this right must be the subject of an unambiguous written declaration via our contact form, at the address contact (at)dph-patrick-hudelot.com or by mail at your expense. From the exercise of this right of withdrawal, you will have 14 (fourteen) days to return, at your expense, the goods (in their original packaging) to the following address: Domaine Patrick Hudelot - 22 rue de Vergy, 21700 Villars-Fontaine.

In return, we undertake to reimburse you for the returned product(s) as well as the standard delivery costs (corresponding to the least expensive delivery method offered) within 14 (fourteen) days from the date on which we were informed of your decision to withdraw. It is understood that we may withhold reimbursement until we have received the affected products or you have provided us with proof of shipment. Please note: this right of withdrawal only applies if the product is returned to us unopened: your bottles will therefore only be refunded if they are intact and corked.

9. Product Compliance

Items purchased on the Domaine Patrick Hudelot website are guaranteed against any defects. If a bottle is corked, we undertake to exchange it or refund it, provided that it is returned to us at: Domaine Patrick Hudelot - 22 rue de Vergy, 21700 Villars-Fontaine. In this case only, the shipping costs will be reimbursed to you on the basis of the price invoiced and upon presentation of supporting documents. In the event of a refund for an item paid by credit card, we guarantee that it is made by transfer to your bank account within 24 hours following the date of receipt of the returned package. The visuals presented on the site are subject to modification and can under no circumstances be considered as contractual elements.

10. Internet customer account

To place an order via the Domaine Patrick Hudelot website, you will need to create an account which will be accessible using a username and password.

11. Transfer of ownership – Transfer of risks


12. Right of access and rectification

Ethics Concerned about the protection of your privacy, Domaine Patrick Hudelot treats all information concerning you with the strictest confidentiality. When you make your purchases, we only ask you for the essential information (last name, first name, address, telephone number, e-mail) for quality processing and careful monitoring of your order. These data entered online are saved on a secure server. We undertake not to disclose them to a third party and to only use them to ensure the processing of your orders and to keep you informed of the evolution of our offers. Your rights In accordance with the Data Protection Act of January 6, 1978, you have the right to access and rectify data concerning you. You may be informed of our offers by email or post. If you do not wish this, simply contact us (telling us your name, first name, address and email): By email to: contact(at)dph-patrick-hudelot.com By post to: Domaine Patrick Hudelot - 22 rue de Vergy, 21700 Villars-Fontaine By telephone at 33 (0)3 80 61 06 55.

Regarding cookies To be able to offer you a personalized service during your navigation on our site, we use cookies. Some of our services require the user to accept cookies. If your browser is configured to refuse them, access to these services may be impaired or even impossible. Cookies record certain information which is stored in the memory of your hard drive. Under no circumstances cookies contain confidential information such as your name, card number, etc., but allow you to remember the articles you had selected during your previous visits, the pages on which you had browsed. In addition, an alert message asks you beforehand if you wish to accept cookies, which you can of course refuse.

13. Responsibility

The products offered comply with current French legislation. Domaine Patrick Hudelot declines all responsibility if the delivered item does not comply with the legislation of the country of delivery. Domaine Patrick Hudelot cannot be held responsible in the event of force majeure. Are considered as cases of force majeure, for information purposes and not limitation, cases of strike, lockout, riot, revolution, mobilization, war, epidemic, official prescription, transport or mail delivery difficulties, machine breakdown, fire, accident or material damage during work, transport, handling or storage, failure of a supplier... Domaine Patrick Hudelot disclaims all responsibility for the content of sites on which hypertext links may refer from its own site.

14. Applicable law

All disputes concerning the validity, execution or interpretation hereof will be judged by the competent courts of Beaune in accordance with French law.

15. Buyer Acceptance

These general conditions of sale as well as the prices are expressly approved and accepted by the Buyer, who declares and acknowledges having perfect knowledge of them, and therefore waives, to take advantage of any contradictory document and, in particular, its own general conditions of purchase, the act of purchase entailing acceptance of these general conditions of sale. These conditions are subject to change at any time without notice.